Kadlec Front Office Assistant KC in Richland, Washington
Kadlec Clinic has an exciting opportunity for a Front Office Assistant (Full Time, Days) to join our growing Associated Physicians for Women team located in Richland, Washington!
Apply today! Applicants that meet qualifications will receive a text with some additional questions from our Modern Hire system.
GED or High School Diploma from an accredited educational institution required.
One year customer service experience
One year office experience, which includes receptionist duties within a hospital or physician office
Bi-lingual or multi-lingual skills preferred, but not required
Duties include, but are not limited to, the following:
As a Front Office Assistant you will perform a variety of office assistant functions. This position may require floating to other clinics.
Embrace Planetree Philosophy to provide a safe, comfortable, therapeutic patient centered environment.
Understand, embraces and instill Kadlec’s Mission, Vision and Values.
Receive, greet and direct patients, visitors and responds to inquiries with tact and courtesy.
Enter new patients and existing patient’s data into the computer.
Maintain patients’ medical records and verifies accuracy.
Verify patients’ insurance, collects co-payment and provides receipt for patient.
Order office supplies and necessities (paper towels, soap, etc.) and maintains appropriate level of inventory.
Deposit cash receipts.
Prepare, route, and verify referrals appropriately.
Prepare Medical Records to be scanned in system.
Prepare and sorts outgoing/incoming mail and distributes appropriately.
Contact appropriate personnel for computer and building maintenance.
Operate standard office equipment such as a personal computer, calculator, fax and copier with efficiency.
Adhere to all Kadlec Clinic standard policies and procedures related to infection control, fire and safety, human resources, and clinic procedures.
Schedule routine and new patient appointments and generates a daily list as applicable.
Answer/resolve billing inquiries on Kadlec Clinic accounts in a professional and courteous manner as applicable.
Answer the telephone, take messages and/or refer calls as appropriate, and as applicable.
We offer comprehensive, best-in-class benefits to our caregivers. For more information, visit
Provide safe compassionate care. We promise to answer the call of every person we serve; to know them, care for them and ease their way. We are committed to safety, compassion, respect, integrity, stewardship, excellence and collaboration.
Located in sunny Tri-Cities, WA, Kadlec is the largest non-profit healthcare provider in the region. Kadlec is the premier choice for customer service excellence, providing compassionate healthcare by combining cutting-edge technology and innovation with evidence-based, patient-focused care. Kadlec does not unlawfully discriminate on the basis of race, sex, sexual orientation, age, color, religion, national origin, genetic information, marital status, veteran status, disability status, or any other characteristic protected by Federal, State, or Local Law. EOE. To learn more, click here: https://kadlec.jobs/about-us/
Job Category: Patient Services
Req ID: 296707