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Kadlec Office Assistant - Education Department in Richland, Washington

Description:

Apply Today! Applicants that meet qualifications will receive a text message with some additional questions for you to answer from our Modern Hire system.

Kadlec Regional Medical Center has an exciting opportunity for a Office Assistant to join our growing Education team located in Richland, Washington!

Shift Details: Full time, 1.0 FTE. Day Shift.

Qualifications:

Minimum Requirements:

  • 1 year office support experience, including experience with a variety of software applications which includes Microsoft Office

Preferred Qualifications:

  • 1 year medical, educational setting, and/or customer service experience

  • Bi-lingual or multi-lingual skills

Duties include, but are not limited to, the following:

As an Office Assistant who will perform a variety of administrative and clerical functions associated with the operation of the Department and performs related duties as assigned.

  • Demonstrate and sustains compliance with the Kadlec Caregiver Standards of Excellence and Code of Conduct

  • Perform a variety of office administrative functions including answering the telephone, sorting and distributing incoming mail, greeting visitors and employees, providing information and assistance to callers and visitors and responding to questions

  • Schedule patient appointments (as applicable)

  • Handle meeting requests; takes information for meetings (date, room, set-up type, equipment needed, catering, and assures appropriate resource arrangements are completed)

  • Proactively audits meeting requests for the upcoming week; assures all resources and arrangements are complete and have been communicated

  • Handle incoming calls, takes referrals, messages and refers calls to appropriate personnel

  • Register internal and external class participants in a variety of course (Education Office Assistant)

  • Perform clerical functions related to class enrollment and creates and maintains participant rosters (Education Office Assistant)

  • Update and maintains training center website and e-learning system (Education Office Assistant)

  • Assist in maintaining and tracking computers and classroom equipment (Education Office Assistant)

  • Order, stock, and track office supplies and other department specific materials

  • Produce correspondence, reports, department statistics, handbooks, presentations, minutes and memoranda, including materials of a confidential nature, concerning routine matters independently or from oral or written instructions

  • Remain responsible for daily billing reconciliation (as applicable) ensuring accuracy and completeness

  • Make arrangements to receive appropriate information from referring doctors' offices and/or hospitals on new patients and sets up new files (as applicable)

  • Arrange for insurance clearances (as applicable and necessary)

  • Produce variety of correspondence to referring doctors, i.e. admit, progress and discharge letters (as applicable)

  • Order office materials

  • Assemble New Patient packets (as applicable)

  • Coordinate with other departments as needed

  • Serve as a receiving point for results of all labs, diagnostic test results, and dictations; and files in patient chart (as needed); Faxes as needed

  • Operate other office equipment and machines such as requested and trained

  • Maintain department’s records and files according to established procedures

  • Receive and distributes interdepartmental mail

  • Participate in unit and house-wide quality improvement activities in order to improve patient care and comply with regulatory groups such as Leapfrog and Core Measures (as applicable)

  • Participatesin various committees and councils as appropriate

  • Assist the department staff with special projects as assigned; coordinates communications with other departments and agencies as appropriate

  • Adhere to standard policies as outlined in department related to infection control, fire and safety, hazardous chemicals, personnel policies and departmental procedures

  • Perform other duties as assigned

We offer comprehensive, best-in-class benefits to our caregivers. For more information, visit

https://kadlec.jobs/benefits-information/

Our Mission

Provide safe compassionate care. We promise to answer the call of every person we serve; to know them, care for them and ease their way. We are committed to safety, compassion, respect, integrity, stewardship, excellence and collaboration.

About Us

Located in sunny Tri-Cities, WA, Kadlec is the largest non-profit healthcare provider in the region. Kadlec is the premier choice for customer service excellence, providing compassionate healthcare by combining cutting-edge technology and innovation with evidence-based, patient-focused care. Kadlec does not unlawfully discriminate on the basis of race, sex, sexual orientation, age, color, religion, national origin, genetic information, marital status, veteran status, disability status, or any other characteristic protected by Federal, State, or Local Law. EOE. To learn more, click here: https://kadlec.jobs/about-us/

Schedule: Full-time

Shift: Day

Job Category: Administrative (Non-Clinical)

Location: Washington-Richland

Req ID: 306151

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