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Kadlec Practice Manager - Kadlec Clinic Senior Health Center in Richland, Washington


Kadlec Clinic has an exciting opportunity for a Practice Manager (Full Time, Day) to join our growing Kadlec Clinic Senior Health Center team located in Richland, Washington!

Apply today! Applicants that meet qualifications will receive a text with some additional questions from our Modern Hire system.


Minimum Requirements:

  • Bachelor's Degree from an accredited educational institution within 3 years from date of hire into the position

  • 2 years healthcare experience

  • 1 year supervisory experience

Preferred Qualifications:

  • Bachelor's Degree in Business, Healthcare Administration or Nursing from an accredited educational institution

  • 2 years practice management experience

  • Lean process improvement experience

Duties include, but are not limited to, the following:

As a Practice Manager you will implement and is accountable to the Practice Operations Council (POC) and the Administrative Director. Working with the POC, the Practice Manager has full responsibility, authority and accountability for the performance of the assigned practice. Remains responsible for physician relations, communications, management of all non-provider staff (clinical matters will include direction from the affected provider), practice revenue cycle management, Site-Specific Action Plans (SSAP), physical clinic, operations, education and training, supply inventory, etc.

The Practice Manager has direct accountability for the following factors:

  • Operating Commitments, SSAP’s, Patient Satisfaction, and staff management and provider engagement.

  • Oversee daily management and collaboration of a physician practice site or multiple physician practice sites.

  • Provide management, guidance and training to staff in daily practice operations.

  • Perform duties of clinic staff when necessary to maintain practice operations.

  • Review monthly financial performance. Identifies opportunities for improvement and works with POC to develop a SSAP to implement necessary changes to meet operating commitments.

  • Ensure compliance to fiscal standards with focus on volume, payer mix, fees, customer service initiatives, productivity, coding and documentation, non-provider labor, building occupancy expenses, and clinical supply costs.

  • Work with the POC to maintain practice operating and financial ratios to meet practice and system goals.

  • Provide real time feedback of all non-provider support staff.

  • In partnership with the Directors of Quality & Administrative Director-Nursing, ensure that employees maintain licensure and certifications as required, as well as coordinating yearly competency evaluation as applicable.

We offer comprehensive, best-in-class benefits to our caregivers. For more information, visit


Our Mission

Provide safe compassionate care. We promise to answer the call of every person we serve; to know them, care for them and ease their way. We are committed to safety, compassion, respect, integrity, stewardship, excellence and collaboration.

About Us

Located in sunny Tri-Cities, WA, Kadlec is the largest non-profit healthcare provider in the region. Kadlec is the premier choice for customer service excellence, providing compassionate healthcare by combining cutting-edge technology and innovation with evidence-based, patient-focused care. Kadlec does not unlawfully discriminate on the basis of race, sex, sexual orientation, age, color, religion, national origin, genetic information, marital status, veteran status, disability status, or any other characteristic protected by Federal, State, or Local Law. EOE. To learn more, click here: https://kadlec.jobs/about-us/

Schedule: Full-time

Shift: Day

Job Category: Clinical Lead Supervisor/Manager

Location: Washington-Richland

Req ID: 298101